AWS-based vehicle service management platform for a BMW reseller
We partnered with a BMW automotive reseller in Houston, Texas to deliver a lightweight, cloud-native vehicle service platform. The solution streamlines technician workflows while remaining secure, scalable, and cost-efficient on AWS.
AWSServerlessDynamoDbAutomotiveAIThe Challenge
Technicians relied on fragmented tools for accessing vehicle data, documenting repairs, and managing workflows. The lack of a unified, mobile-friendly interface limited efficiency and created operational friction across the dealership.
Our Solution
We delivered the platform in two phases. Phase 1 established a secure, user-friendly foundation with MFA/SSO authentication and a responsive interface for login, repair order scanning, image uploads, and vehicle data access. Phase 2 introduced VIN and repair order lookups via third-party APIs, structured media workflows for inspections, customer notification features, and data pipelines to support future AI-driven part identification.
Results & Impact
Novalo Technologies delivered a full-stack solution spanning frontend, backend, and AWS infrastructure. The platform improves technician productivity, enhances service operations, and is built to scale with future AI capabilities—while remaining optimized within the AWS Free Tier.